DHL eCommerce Integrated on Shopee, Offering Malaysians Next-Day Delivery Service

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Esten Mok, Head of Operations, Shopee Malaysia and Kiattichai Pitpreecha, Managing Director, DHL eCommerce Southeast Asia
  • With DHL eCommerce’s nationwide domestic delivery network and its conveniently located DHL ServicePoints, sellers on Shopee will enjoy greater convenience in their delivery process
  • Shopee users will enjoy next-day delivery to most destinations across Malaysia 

KUALA LUMPUR, MALAYSIA – Media OutReach – 15 AUGUST 2018 – DHL eCommerce, a division of the world’s leading logistics company, Deutsche Post DHL Group (DPDHL), today announced its partnership with Shopee, the leading e-commerce platform in Southeast Asia and Taiwan to offer domestic delivery for Shopee sellers and buyers across Malaysia.

The move is an extension of DHL eCommerce’s strong ties with Shopee in the region, following the successful integration of DHL’s e-commerce logistics services onto Shopee Thailand’s platform.

This means that sellers on Shopee Malaysia can now opt to ship their goods via DHL and have it delivered to their buyers next-day to most locations across Malaysia, and two to three days in other remote locations. Sellers on Shopee can also access DHL ServicePoints conveniently located across Malaysia to drop-off their parcels and have them delivered to their shoppers. Alternatively, sellers with large quantities of parcels can also arrange for a pickup by DHL for door-to-door delivery service from their location to their buyers.

“Delivery plays a big role in the entire e-commerce experience — 80% of consumers consider delivery as part of their online shopping experience and 70% would not shop with a retailer after a bad delivery experience[1]. We are thrilled to be partnering with Shopee in Malaysia to offer an easy and seamless delivery experience. With our aim to become the e-commerce logistics of choice, we are making it as easy as possible for sellers to deliver, and for shoppers to receive their purchases,” said Kiattichai Pitpreecha, Managing Director, Southeast Asia, DHL eCommerce.

“The e-commerce industry cannot exist without a strong and efficient logistics system as it is a crucial part of the entire online shopping process. As a platform with over 10 million users and a rapidly growing user base, it is essential for us to continuously evolve to meet users’ changing demands. Therefore, this partnership is set to strengthen our value proposition and we are confident that our users will benefit from the suite of services and features offered by DHL eCommerce. Together with DHL eCommerce, we will continue to explore synergies between the two companies to better serve our users,” said Esten Mok, Head of Operations, Shopee.

Leveraging DPDHL Group’s strong and proven expertise in logistics, DHL eCommerce will provide best-in-class domestic delivery with reliable delivery including specialized solutions for the e-commerce industry. As DHL eCommerce is planning to grow its ServicePoint footprint in Malaysia to over a thousand in the coming months, this will offer greater choice, control and convenience in e-commerce delivery.

Vysia Yong Vee Ysia, Head of Digital & Ecommerce — CPD, L’Oreal Malaysia who was present at the launch ceremony commented, “As a leading fast moving consumer goods brand, we have seen how Malaysia’s e-commerce scene has evolved tremendously over the past years, and with an increased number of consumers turning to online platforms such as Shopee to fulfill their shopping needs. We understand that consumer needs and preferences are very different when shopping online, with a greater emphasis on variety of choice, speed and convenience. Hence, the integration of DHL eCommerce with Shopee will definitely help us serve our customers better as we continuously strive towards a highly digital era.”

To mark the start of the partnership, Shopee and DHL will be holding a free shipping promotion, with a minimum spend of RM35. For more information, please visit

About DHL

DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 360,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 60 billion euros in 2017.

About Shopee

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice. Shopee has a wide selection of product categories ranging from consumer electronics to home & living, health & beauty, baby & toys, fashion and fitness equipment.

Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea’s mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

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