SINGAPORE – Media OutReach – 2 October 2018 – Barely three months since the launch of Tiq Home Insurance, Etiqa is doing its best to entice residents in Singapore by introducing enhanced benefits to its home protection plan with no adjustment to premiums. Committed to its mission of humanising insurance, the innovative digital insurer has added more benefits to Tiq Home Insurance following feedback from their valued customers.
Tiq Home Insurance debuted in June 2018 with benefits that were specially selected based on an internal consumer study on common household concerns. The new product launch started off with a bang, unveiled through an exciting campaign endorsed by ‘Singapore Boy’, Hossan Leong. The plan provides flexible coverage with benefits designed to meet consumers’ needs and is conveniently available for online purchase.
“Tiq Home Insurance is a great product that offers homeowners the option of flexible coverage to suit their needs. Nonetheless, we understand there is no-one-fits-all solution and there is always room for improvement. We need to keep up with changing consumer trends and preferences,” said Sue Chi Kong, Chief Executive Officer of Etiqa Insurance Pte. Ltd.
Following the launch of Tiq Home Insurance, customer feedback have been consistently collected and evaluated, with the overall results ensuing Etiqa to introduce new benefits or enhancements to keep existing customers satisfied and at the same time, attract more residents in Singapore to purchase its home protection plan. The added benefits include coverage for professional fee, theft of money, and an expanded definition for the first-in-market feature, Emergency Cash Allowance, which now allows a partial payout of emergency cash if the policyholder’s home is at least 50% uninhabitable as deemed by the loss assessor.
Sue added, “These enhanced benefits will also be extended to our customers who have previously purchased Tiq Home Insurance, at no additional premiums. We aim to create the best experience for our customers by constantly listening to their feedback and making timely improvements.” Etiqa Insurance announced that existing customers will receive an email and updated policy documents to reflect the newly enhanced home protection policy.
Starting from as low as S$28, the newly enhanced Tiq Home Insurance continues to provide assurance to homeowners and tenants, living up to its campaign slogan “Your home sure okay. Double confirm!” For a limited time only, Etiqa Insurance is giving away a complimentary Google Home Mini (worth S$79) with every purchase of the newly launched Tiq Home Insurance (5-year plan).
For more details and terms and conditions of the newly enhanced Tiq Home Insurance, please visit: http://po.st/EnhancedTiqHome
Etiqa Insurance — A Singapore Insurance Company with Asian and International Expertise
Etiqa Insurance Pte. Ltd. is a licensed life and general insurance company registered in the Republic of Singapore and regulated by the Monetary Authority of Singapore (MAS). In July 2017, Fitch affirmed the company’s “A-” rating for its financial strength and stable outlook.
Etiqa has been protecting Singaporeans since 1961 with a range of general insurance solutions that constantly evolve to meet their ever-changing needs. As the appointed insurer for the Housing Development Board (HDB) Fire Insurance Scheme in Singapore, we have been protecting homes since 2009. In August 2014, we added a comprehensive suite of life insurance solutions to our stable of products.
Etiqa is owned by Maybank Ageas Holdings Berhad, a joint venture company that combines local market knowledge with international insurance expertise. The company is 69% owned by Maybank, one of Asia’s leading banking groups with more than 22 million customers worldwide in 20 countries; and 31% by Ageas, an international insurance group with 33 million customers across 16 countries and a heritage that spans over 180 years, with a focus to provide world class insurance solutions to consumers in Europe and Asia through market leading joint ventures.
At Etiqa, we believe in our brand promise of humanising insurance, by placing people over policies in everything we do. We are passionate about helping Singaporeans protect themselves and their loved ones today and helping them plan for a financily secure tomorrow.